Emma graduated from Anglia Ruskin University in Cambridge with a BA Hons in Music in 2011. During her studies she focused on performance, playing both the flute and jazz saxophone in ensembles and as a soloist. She also completed a performance diploma with ABRSM in 2009 on the flute, guided by Brenda Dykes. Emma joined Hazard Chase Ltd in June 2011 as an Administrator, subsequently becoming Marketing and Office Manager in July 2012, and an Associate Director in 2018. In 2020 Emma started her own business as a Virtual Assistant, and works alongside James Brown Management, overseeing the company website, social media, and company administration.